Welcome to Ceasta Assurance. This page outlines the terms and conditions that govern your use of our services. By accessing or using our platform, you agree to abide by these terms. Please read them carefully.
Ceasta Assurance. provides transit insurance coverage for furniture, encompassing a wide range of items such as lamps, light fixtures, chandeliers, vases, mirrors, kitchen cabinets, media consoles, bathroom fixtures and more.
Maximum coverage up to $75,000. If exceeding the maximum limit of $75,000, please call CAI for approval.
This insurance policy provides coverage for the shipping of insured furniture from the date of pick-up confirmation (as indicated by a bill of lading or pick-up order) to the destination, protecting against damage, theft, or loss during transit, up to the declared value. Shipping fees are not covered under this policy.
Clear images of the front and back of the furniture must be submitted for insurance purposes. CAI reserves the right to decline coverage if the images are not clear.
The furniture must be securely packed or encased. After it's been packed or encased, provide a clear image of the package with an attached shipping label containing the name and address of the destination to CAI.
The insured value of the furniture will be determined by the declared value.
The premium for this insurance policy will be calculated as a percentage of the insured value of the shipment and will be charged to the merchant upon the conclusion of the transit phase. If the shipment is to be returned, the paid premium is non-refundable. Our policy does not cover the return of furniture
Wait for confirmation from CAI before allowing the pick-up of your furniture. Without this confirmation, no coverage will be provided.
The insured must notify CAI of any damage, theft, or loss within 72 hours following the scheduled delivery date. A police report is required.
The insured must submit a claim to CAI no later than 72 hours after the scheduled arrival date, upon determination of damage, theft, or loss. Submit all necessary information, documentation, and evidence to support the claim. CAI will contact the carrier company to obtain a report and necessary documentation, in order to process the claim.
Proof of purchase that verifies the name of the furniture store or showroom, purchase date and price, such as a purchase receipt.
If the furniture sustains damage during transit, our Contracted Professional Repairer will assess the extent of the damage and provide necessary scope of repair work.
CAI will arrange for transportation to the repairer's shop. Detailed images will be sent to the customer after repair has been completed. CAI will arrange for transportation of the furniture back to the customer, covering all expenses.
In the event of furniture being lost or stolen during transit, CAI will initiate a tracing with the carrier company. After 10 working days, if the furniture cannot be found, CAI will start the claim process. The processing time for such claims may vary depending on the nature of the loss, as it can be influenced by investigative procedures.
The insurance company retains the right to inspect the merchandise and the packaging at the point of origin or the final destination to verify the damage.
This insurance policy does not cover damage caused by war, riots, strikes, confiscation by authorities, and any other perils excluded by the insurance company.
The insurance company reserves the right to recover the paid amount from any responsible party or carrier.
This insurance policy is governed by the laws of the jurisdiction where the shipment originated, and any dispute arising from this insurance policy shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
The insurance policy may be terminated by the policyholder or the insurance company for various reasons, including non-payment of premiums or fraudulent claims.
The insurance company shall indemnify and hold the policyholder harmless from any claims, damages, or liabilities arising from the loss or damage of the item during transit or shipping.
Ceasta Assurance Inc. (CAI) provides transit insurance coverage for Mounted and Framed Artwork, Sculptures, Stretched Canvases, and all pieces related to fine art.
Maximum coverage up to $25,000. If exceeding the maximum limit of $25,000, please call CAI for approval.
Maximum coverage up to $10,000. Refer to “10.3. Without Proof of Purchase”, for more details.
This insurance policy covers the shipping of the insured artwork from the point of pick-up confirmation timestamped to the destination against damage, theft, or loss during transit. The shipping company that is hired to transport the insured artwork must be CAI-approved.
Clear images of the front and back of the artwork must be submitted for insurance purposes. CAI reserves the right to decline coverage if the images are not clear.
The artwork must be securely packed or encased. After it’s been packed or encased, provide a clear image of the package with an attached shipping label containing the name and address of the destination to CAI.
The insured value of the artwork will be determined by the declared value.
The premium for this insurance policy will be calculated as a percentage of the insured value of the shipment and will be charged to the merchant upon the conclusion of the transit phase. If the shipment is to be returned, the paid premium is non-refundable. Our policy does not cover the return of artwork
Wait for confirmation from CAI before allowing the pickup of your artwork. Without this confirmation, no coverage will be provided.
The insured must submit a claim to CAI within 72 hours after the scheduled arrival date, upon determination of damage, theft, or loss. Submit all necessary information, documentation, and evidence to support the claim. If the artwork has been damaged, CAI will contact the shipping company to provide a damage report and necessary documentation, to process the claim.
Documentation must show the auction house, date, and final price.
Proof of Purchase: Provide documentation that verifies the purchase of the artwork from a gallery or fine art store.
The premium of the claim must be paid before the claim can be processed.
CAI will only honor coverage for shipments that are picked up and with the confirmation timestamped, up to the declared value.
If the artwork has been damaged while in transit, our Certified Professional Restorer Fine Art Solutions will provide the scope of restoration work.
CAI will pay the claim based on declared value. Proof of Purchase is required. Refer to Terms & Conditions number 9.
If the artwork is lost or stolen during transit, CAI will conduct tracing with the transportation company. After 10 working days, if the artwork cannot be found, CAI will start the claim process
If the frame has been damaged and not the artwork, while in transit, our Certified Professional Framer Fine Art Solutions will examine and repair the damage.
CAI will replace the frame with the same quality frame, by our contracted frame company,Fine Art Solutions .
The insured must notify CAI of any damage, theft, or loss within 72 hours, after the scheduled delivery date.
The insurance company reserves the right to inspect the artwork and the packaging at the point of origin or the final destination to verify the damage.
This insurance policy does not cover damage caused by war, riots, strikes, confiscation by authorities, and any other perils excluded by the insurance company.
The insurance company reserves the right to recover the paid amount from any responsible party or carrier.
This insurance policy is governed by the laws of the jurisdiction where the shipment originated, and any dispute arising from this insurance policy shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
The insurance policy may be terminated by the policyholder or the insurance company for various reasons, including non-payment of premiums or fraudulent claims.
The insurance company shall indemnify and hold the policyholder harmless from any claims, damages, or liabilities arising from the loss or damage of the item during transit or shipping.