Welcome to Ceasta Assurance. This page outlines the terms and conditions that govern your use of our services. By accessing or using our platform, you agree to abide by these terms. Please read them carefully.
Ceasta Assurance Inc. (CAI) provides transit insurance coverage for new Furniture, Fine Art, Vintage Furniture, home accessories, and trade shows.
Maximum coverage up to $75,000. If exceeding the maximum limit of $75,000, please call for approval.
This insurance policy covers the shipping of the insured furniture from the point of pick-up confirmation timestamped to the destination against damage, theft, or loss during transit.
3.1. Coverage applies to Trade Shows while in transit and during exhibits. See Trade Show Terms and Conditions.
3.2 Items on loan between company and customer. Must report each shipment for delivery and return to the original location, if applicable.
The furniture must be securely packed or encased. After it’s been packed or encased, provide a clear image of the package with an attached shipping label containing the name and address of the destination to CAI.
The insured value of the furniture will be determined by the declared value.
The insurance premium is calculated based on the shipment's declared value. This premium will be charged to the customer's payment method on file within 24 hours of reporting.
6.1. If the shipment is to be returned, the paid premium is non-refundable. Our policy does not cover furniture returns.
6.2. TSP program: The payment method on file will be charged the premium immediately upon purchase. Refer to Trade Show Protection T&C.
6.3. Cancellation: The insurance policy can be canceled within 24 hours of reporting shipment on Ceasta.com. After 24 hours, the premium is non-refundable. NOTE: Premium processing time may vary and some financial institutions may process premium payments in under 24 hours.
6.4. A 3% credit card fee will be applied to the premium.
All shipments must be reported through the online account.
7.1. Same Day shipments: Cut-off time for same day shipments must be reported before 3 pm PST. If after please contact CAI for approval.
7.2. Customers may cancel/edit their order within 24 hours of the shipment with no cancellation fees.
7.3 MDP and DPP programs do not apply.
7.4. CAI approved customers who are legitimate businesses may report shipments only.
7.5. CAI reserves the right to refuse shipments and/or accounts that do not follow CAI policies.
Wait for confirmation from CAI before allowing the pickup of your furniture. Without this confirmation, no coverage will be provided.
The insured must submit a claim to CAI within 72 hours after the scheduled arrival date, upon determination of damage, theft, or loss. Submit all necessary information, documentation, and evidence to support the claim. If the furniture has been damaged, CAI will contact the shipping company to provide a damage report and necessary documentation, to process the claim.
Provide documentation that verifies the purchase of the furniture from the showroom or furniture store, such as a purchase receipt.
10.1 Claim funds are to be paid to the CAI customer and not the recipient of the customer.
CAI will only honor coverage for shipments that are picked up and with the confirmation timestamped, up to the declared value. For furniture without Proof of Purchase, the fair market value will apply based on certified appraisal.
If the furniture has been damaged while in transit, our Contracted Professional Repairer will provide the scope of repair work. Item replacement will only be considered after the repair assessment.
12.1. Repairable:
12.2. NOT Repairable: CAI will pay the claim based on the declared value. Proof of Purchase is required.
If the furniture is lost or stolen during transit, CAI will conduct tracing with the transportation company. After 10 working days, if the furniture cannot be found, CAI will begin the claim process. A police report is required.
The insured must notify CAI of any damage, theft, or loss within 72 hours, after the scheduled delivery date.
The insurance company reserves the right to inspect the furniture and the packaging at the point of origin or the final destination to verify the damage.
This Policy does not cover damage caused by war, riots, strikes, confiscation by authorities, and any other perils excluded by the insurance company.
16.1. All Natural hazard perils
16.2. The policy excludes coverage for used household goods, including those related to household moves.
16.3. Merchandise damaged due to delivery vehicle collision.
16.4. Improper packing. See #4.
16.5. Intentional theft or fraud.
16.6. Reporting more than the declared value above the allowed maximum insurance limits.
16.7. Rented merchandise from a third-party vendor.
The insurance company reserves the right to recover the paid amount from any responsible party or carrier.
This insurance policy is governed by the laws of the jurisdiction where the shipment originated, and any dispute arising from this insurance policy shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
The insurance policy may be terminated by the policyholder or the insurance company for various reasons, including non-payment of premiums or fraudulent claims.
The insurance company shall indemnify and hold the policyholder harmless from any claims, damages, or liabilities arising from the loss or damage of the item during transit or shipping.
Ceasta Assurance Inc. (CAI) provides transit insurance coverage for Mounted and Framed Artwork, Sculptures, Stretched Canvases, and all pieces related to fine art.
Maximum coverage up to $25,000. If exceeding the $25,000 maximum limit, please call CAI for approval.
2.1. Insure Limit without Proof of Purchase: Maximum coverage up to $10,000
This insurance policy covers the shipping of the insured artwork from the point of pick-up confirmation timestamped to the destination against damage, theft, or loss during transit.
3.1. The shipping company that is hired to transport the insured artwork must be CAI-approved.
3.2. Art on loan must reported per shipment for delivery and return to the original location, if applicable.
Clear images of the front and back of the artwork must be submitted for insurance purposes. CAI reserves the right to decline coverage if the images are not clear.
The artwork must be securely packed or encased and provide a clear image of the package with an attached shipping label containing the name and address of the destination to CAI.
The insured value of the artwork will be determined by the declared value or fair market value, whichever is lesser. Certified appraisal within the last 12 months may be used to determine value.
The premium for this insurance policy will be calculated as a percentage of the insured value of the shipment and will be charged to the merchant upon the conclusion of the transit phase. If the shipment is to be returned, the paid premium is non-refundable. Our policy does not cover returning artwork.
The insured must submit a claim to CAI within 72 hours after the scheduled arrival date, upon determination of damage, theft, or loss. Submit all necessary information, documentation, and evidence to support the claim. If the artwork has been damaged, CAI will contact the shipping company to provide a damage report and necessary documentation, to process the claim.
9.1 Artwork Purchased From An Auction House:
9.2. Artwork Purchased from a Gallery or Fine Art Store:
9.3. Without Proof of Purchase:
9.4. The premium of the claim must be paid before the claim can be processed.
CAI will only honor coverage for shipments that are picked up and with the confirmation timestamped, up to the declared value.
If the artwork has been damaged while in transit, our Certified Professional Restorer Fine Art Solutions will provide the scope of restoration work.
13.2 NOT Repairable including theft or loss: CAI will pay the claim based on declared value. Proof of Purchase is required.
If the artwork is lost or stolen during transit, CAI will conduct tracing with the transportation company. After 10 working days, if the artwork cannot be found, CAI will start the claim process.
15.1. Repairable: If the frame has been damaged and not the artwork, while in transit, our Certified Professional Framer Fine Art Solutions will examine and repair the damage.
15.2. NOT Repairable: CAI will replace the frame with the same quality frame, by our contracted frame company, Fine Art Solutions.
The insured must notify CAI of any damage, theft, or loss within 72 hours, after the scheduled delivery date.
The insurance company reserves the right to inspect the artwork and the packaging at the point of origin or the final destination to verify the damage.
This insurance policy does not cover damage caused by war, riots, strikes, confiscation by authorities, and any other perils excluded by the insurance company. See the original Terms and conditions.
The insurance company reserves the right to recover the paid amount from any responsible party or carrier.
This insurance policy is governed by the laws of the jurisdiction where the shipment originated, and any dispute arising from this insurance policy shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
The insurance policy may be terminated by the policyholder or the insurance company for various reasons, including non-payment of premiums or fraudulent claims.
The insurance company shall indemnify and hold the policyholder harmless from any claims, damages, or liabilities arising from the loss or damage of the item during transit or shipping.
Ceasta Assurance Inc. (CAI) provides transit insurance coverage for fine vintage furniture.
Maximum coverage up to $15,000 per single item. If exceeding the maximum limit of $15,000, must contact CAI for approval.
Maximum coverage up to $5,000. Refer to “11.4. for more details.
CAI shall provide coverage for insured vintage furniture during transit against damage, theft, or loss, from pick-up to final destination.
4.1. Coverage for vintage items shall be less than 100 years old.
Clear images of the front and back of the furniture must be submitted at the time of reporting along with a photo of the attached shipping label and delivery address. CAI reserves the right to decline coverage if the images are not clear.
Furniture must be properly packed and crated by the furniture store. CAI will not be responsible for furniture packed by the non-approved CAI carrier.
The insured value of the vintage item will be determined by the declared value. CAI is not responsible for the authenticity of the insured furniture piece(s).
The insurance premium is calculated based on the shipment's declared value.
Coverage does not apply to customer pick-up. CAI reserves the right to not insure a carrier/transporter. CAI must approve all shipping companies.
The insured must submit a claim to CAI within 72 hours after the scheduled arrival date, upon determination of damage, theft, or loss. Submit all necessary information, documentation, and evidence to support the claim. If the furniture has been damaged, CAI/Client will contact the shipping company to provide a damage report and necessary documentation, to process the claim.
Since furniture pieces are vintage and therefore unique, damaged items during transit will be subject to restoration and/or repair evaluation from a Certified Professional Restorer.
If the furniture is lost or stolen during transit, CAI will conduct tracing with the transportation company. CAI will begin the claim process after 10 working days if the merchandise cannot be found.
The insured must notify CAI within 72 hours of any damage after signed delivery.
The insurance company reserves the right to inspect the furniture and the packaging at the point of origin or the final destination to verify the damage.
This insurance policy does not cover damage caused by war, riots, strikes, confiscation by authorities, and any other perils excluded by the insurance company. See the original terms and conditions.
The insurance company reserves the right to recover the paid amount from any responsible party or carrier.
This insurance policy shall be subject to the exclusive jurisdiction of the courts in the jurisdiction where the shipment originated.
The insurance company shall indemnify and hold the policyholder harmless from any claims, damages, or liabilities arising from the loss or damage of the item during transit or shipping.
Ceasta Assurance Inc. (CAI) provides transit insurance for new furniture, fine vintage furniture, fine art, new or vintage home accessories, and lighting to and from designated exhibits.
CAI provides insurance coverage for the merchandise only during: Transit between the point of origin to the exhibit and back to the original location, including:
2.1. On-site assembly or breakdown
2.2. During exhibit events
2.3. Negligence or oversight of exhibitors
2.4. Transit coverage for Signature Plan only.
2.5. Furniture on loan by a non-participating vendor to the exhibitor, supported by a signed invoice between the vendor and exhibitor. Item(s) must be included in the inventory list uploaded to the account portal.
Coverage is subjected to the maximum coverage limit and single-item limit specified in the package selected by the exhibitor.
To purchase a tradeshow insurance policy CAI, the following documents must be provided:
4.1. A packing list and/or photographs of each exhibit item are to be uploaded to the CAI portal prior to shipping.
When reporting a claim, clear images showing the front and back of each insured furniture piece must be submitted, along with photos of the attached shipping label and delivery address.
5.1. CAI reserves the right to deny coverage if the submitted images are unclear.
All furniture must be professionally packed and crated by the exhibitor and/or transporter.
The insured value of the merchandise will be determined by the declared value provided by the policyholder. CAI is not responsible for verifying or guaranteeing the authenticity of insured goods.
The payment method on file will be charged the premium immediately upon purchase. Prorated premiums will apply to the following situations:
8.1. If the exhibitor cancels within 24 hours of the trade show, the premium will be partially refunded.
8.2. Cancellation more than 24 hours to the event, the premium will be refunded less than 3%.
8.3. A 3% credit card fee will be applied to the premium.
8.4. Exhibitors are not eligible for refunds on premium payments if they do not attend the event.
Coverage does not apply to items picked up directly by the purchaser/buyer.
10.1. Claims must be filed within 72 hours of the delivery date, or upon determination of damage, theft, or loss.
10.2. All claims must include all necessary documentation, evidence, and supporting information for the claim.
10.3. If merchandise has been damaged, CAI will request a damage report and any required documentation from the shipping company to process the claim.
The following documents are required to file a claim: A signed invoice or receipt from the store showing the original price and date of sale.
11.1. Claimant(s) must provide a receipt from the event organizer as proof of their participation.
11.2. A signed invoice or receipt showing the original price and date of sale .
11.3. Signed delivery order or receipt from the carriers or transporter.
11.4. If proof of declared value is unavailable, the maximum coverage is $5,000. .
11.5. CAI reserves the right to hire a certified appraiser to determine the item’s market value.
11.6. Claim payment will based on the appraised value if it is less than the declared value.
11.7. Policyholders may submit a certified appraisal conducted within the last 12 months. CAI will accept the declared value if it is equal to or lesser than the appraised value.
11.8. CAI will not cover accessorial charges.
A Certified Professional Restoration company will assess damaged items to determine if repairs can be made. IItem replacement will only be considered after the repair assessment.
12.1. Repairable: CAI will present the restoration plan to the customer for approval.
12.1.1. Upon approval, CAI will arrange transport to the restoration company and provide detailed images post-restoration CAI will cover All related expenses.
12.2. Not repairable: CAI will pay the claim based on the declared value.
12.3. Replacement: CAI will not provide a replacement for vintage and antique items. Claims will be based on the declared value and or fair market value., whichever is less. A certified appraisal may be used to determine value.
If the furniture is lost or stolen during transit, CAI will conduct a tracing investigation with the carrier or transporter. If the merchandise cannot be located within 10 business days, CAI will settle the claim based on declared value and/or fair market value, whichever is less. A certified appraisal may be used to determine value.
The insured must notify CAI within 72 hours of any damage after delivery has been signed and delivered to the final destination.
CAI reserves the right to inspect insured merchandise and its packaging at the point of origin or the final destination to verify the damage or loss.
The policy covers content only. The insurance policy does not cover:
16.1. Damage caused by war, riots, strikes, confiscation by authorities, and any other perils excluded by the insurance company.
16.2. Perils: Fire damage, direct and/or indirect loss resulting from catastrophic perils, such as tornadoes, hurricanes, wildfires, windstorms, hail, floods, and earthquakes.
16.3. Cancellation: Exhibit canceled by event coordinator and or perils. Merchandise damaged due to delivery vehicle collision.
16.4. Merchandise damaged due to delivery vehicle collision.
16.5. Bodily injury: Medical expenses, ambulance fees, and lost wages for people injured on-premises during assembly and breakdown and during the event or by your products or services.
16.6. Property damage: Repairs or replacements for damage to someone else's property.
16.7. Personal injury: Claims of libel, slander, wrongful eviction, or other personal injuries.
16.8. Intentional theft or fraud.
16.9. Reporting more than the declared value above the allowed maximum insurance limits.
16.10. Rental displays and equipment provided by Exibit service companies.
16.11. Coverage for loaned merchandise between exhibitors requires each exhibitor to have their own trade show protection policy from CAI.
CAI reserves the right to recover any paid amounts from the responsible parties or carrier.
This policy shall be subject to the exclusive jurisdiction of the courts in the jurisdiction where the shipment originated.
CAI agrees to indemnify and hold the policyholder harmless against claims, damages, or liabilities arising from the loss or damage of insured items during transit.
The policy's effective period starts at the beginning of the exhibit and ends at midnight on the exhibitor's date of choice.
20.1. Policies do not renew automatically.
20.2. Additional coverage can be reported directly through your account, which is subject to approval.