Lease Protection Policy Conditions

Welcome to Ceasta Assurance. This page outlines the terms and conditions that govern your use of our services. By accessing or using our platform, you agree to abide by these terms. Please read them carefully.

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Lease Protection Policy Conditions

1. Risk:

Ceasta Assurance will provide a comprehensive insurance policy covering all leased furniture items for the entire lease term(s).

2. Coverage:

This insurance policy shall include, but not be limited to, coverage for loss, theft, fire, flood, accidental damage, and any other risks that may cause damage or loss to the leased furniture during the contracted lease term.

  • Normal wear and tear refers to any gradual deterioration expected from regular use. These shall include surface scratches, faint leather cracking, fabric pilling, wear, and discoloration.
  • Damage refers to minor surface scratches, tears, cracks, paint chips, erosion from weather, and fabric stains.

3. Exclusions:

The policy does not cover damage caused by war, riots, strikes, confiscation by authorities, any natural hazard perils, or intentional fraud.

Coverage will not extend to outdoor furniture damage resulting from weather and nature or indoor or outdoor rugs and carpets.

4. Proof of Insurance :

Lessee will be provided with a Certificate of Insurance shall name the Lessor as an additional insured and shall contain a provision requiring the insurer to notify the Lessor in writing at least 30 days prior to any cancellation or material change in the policy.

5. Premium :

The insurance premium is included in the Lessee’s monthly lease payments. A one-time, non-refundable $50 processing fee applies at the commencement of the lease.

6. Deductible :

A $2,500 deductible per occurrence applies. The Lessee shall be solely responsible for the payment of any deductibles, co-payments, or other out-of-pocket expenses associated with any insurance claim related to the leased furniture. The Lessor shall not be liable for any such expenses, regardless of the cause of the loss or damage.

7. Claims Protocol :

In the event of any loss or damage to the leased furniture, the Lessee is required to contact Ceasta Assurance directly:

  • Submit all claims to support@ceasta.com within 72 hours of the incident.
  • Provide a detailed description of the incident and extent of damage.
  • A police report is required for any stolen or missing furniture.
  • Ceasta Assurance will coordinate all pick-up and delivery logistics for repairs or replacements.
  • Delivery fees related to claims are covered by Ceasta Assurance.
  • If an item is deemed non-repairable, the Lessee may select a replacement item, subject to availability

8. Repair Protocol :

If the damaged item(s) is repairable, Ceasta Assurance will assume responsibility for delivery fees related to any claims. Detailed images will be sent to the client after the repair has been completed. Caesta Assurance will assume responsibility for delivery fees. The Lessor’s sole role is to monitor claim status updates.

If the damaged item(s) is non-repairable, the Lessor shall determine the replacement cost which shall be based on the fair market value of the furniture at the time of loss or damage. Lessee shall notify Lessor for the replacement of the leased furniture with a new item(s) of comparable kind and quality. Caesta Assurance will assume responsibility for delivery fees.

9. Location :

Leased property shall remain at the location listed on the lease agreement unless the Insurance company and the Lessor are notified.

10. Lessee Liability :

The customer is responsible for returning furniture to its original state at the beginning of the lease, including any accessories that come with the leased furniture.

11. Disclaimer:

Ceasta Assurance is not affiliated with Furniture Store or any of its affiliates.

12. Claims Process Procedure :

1. Immediately report any damage, loss, or incident to Ceasta Assurance.

2. Submit your claim within 72 hours

3. Provide a detailed description and necessary documentation to Ceasta Assurance.

4. Ceasta Assurance will coordinate the pick-up and delivery of the damaged item to an approved restorer.

5. Ceasta Assurance will manage all repair logistics and associated delivery fees.

6. If the furniture is deemed non-repairable, you may select a replacement item of comparable kind and quality.

7. Keep the Lessor informed of claim status. The Lessor does not intervene in the claims process.

13. Important Notes :

All claims must be made directly with Ceasta Assurance.

Do not contact the Lessor for repairs, replacements, or damage assessments.

Unauthorized attempts to repair or move furniture without notice may void your insurance coverage.